1.
Enhancing Customer Retention in Retail through Logistic Service Quality: The role of Omnichannel Capability, Operational Flexibility, Technological Innovation, and the Moderating Effect of Entrepreneurial Orientation. PMIDCC. 2024;1(1):3-4. Accessed April 28, 2025. https://proceeding.prasetiyamulya.ac.id/proceeding/index.php/PMIDC/article/view/15